Contact Us

Contact Details

For general inquiries, please email us or call 617.267.0900

Patient Feedback

Would you like provide a compliment or voice a concern about the care you received at Fenway Health?

Click here to fill out the patient feedback form

Medical Records

To request a copy of your medical records, please download the medical records release form (PDF) and then fax it to 617.425.5713, email it to [email protected], or mail it to Medical Records, Fenway Health, 1340 Boylston Street, Boston, MA 02215.

To request a copy of your dental records, please download the medical records release form (PDF) and then fax it to 617.927.6150, email it to [email protected], or mail it to Dental Department, Fenway Health, Ansin Building, 1340 Boylston Street, Boston, MA 02215.

Trans Health

Do you have questions or need assistance from our Trans Health team?

Email the Trans Health team.

Patient registration or to make an appointment:

Ansin Building at 1340 Boylston Street:

The Sidney Borum, Jr. Health Program:

Patient Registration:

Referrals

Do you need a referral to a specialist or other provider? Email the Referral Department or call 617.927.6130.

Have more questions? Visit our Referral FAQs page.

MyChart

If you are a Fenway Health patient, visit MyChart.

If you experience an issue, call 617.927.6194 or email [email protected].

Corporate or Individual Donations

Would you like to make an individual or corporate donation? Call 617.927.6350 or email the development team.

Media Inquiries

For all media inquiries, contact Chris Viveiros at 617.927.6342 or by email.

Research Studies

Click here to review The Fenway Institute’s open research studies or call 617.927.6450 for more information.

Careers with Fenway Health

Looking for a career with Fenway Health? Click here for a list of open positions.

Billing Inquiries

Call 617.927.6050 with billing questions.

Holidays When Fenway Health is Closed

Fenway Health observes a number of holidays during the calendar year.  See below for a list of holidays on which all Fenway locations, including the Sidney Borum, Jr. Health Program, are closed. If you have questions about any of these holidays, please call us at 617.267.0900 or email [email protected].

2025 Holidays
  • Wednesday, January 1 – New Year’s Day
  • Monday, January 20 – MLK, Jr. Day
  • Monday, February 17 – President’s Day
  • Monday, April 21 – Patriot’s Day
  • Monday, May 26 – Memorial Day
  • Thursday, June 19 – Juneteenth
  • Friday, July 4 – Fourth of July
  • Monday, September 1 – Labor Day
  • Wednesday, November 26 – Close at 5 PM for Thanksgiving Holiday
  • Thursday, November 27 to
  • Friday, November 28 – Thanksgiving
  • Wednesday, December 24 – Close at 5 PM for Christmas
  • Thursday, December 25 – Closed 
  • Thursday, January 1 – New Year’s Day
  • Monday, January 19 – MLK, Jr. Day
  • Monday, February 16 – President’s Da

Ansin Building

Sidney Borum, Jr. Health Program

MyFenway is Now MyChart

Patients can use MyChart to request prescription refills and referrals online, as well as communicate with some providers. 

Questions? Email [email protected]

Requesting Medical Records

To request a copy of your medical record, please download the medical records release form (PDF) and then fax it to 617.425.5713 or mail it to Medical Records, Fenway Health, Ansin Building, 1340 Boylston Street, Boston, MA 02215.

Autorización de Fenway Health para divulgar información de salud protegida.

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