About the Massachusetts Health Information Highway
The Mass HIway is a secure computer network that allows doctors’ offices, hospitals, laboratories, pharmacies, skilled nursing facilities, and other healthcare organizations to safely and easily transmit vital data electronically.
How the Mass HIway Helps You
The Mass HIway is designed to make sharing your health information safe and fast, so that doctors have important information about your health history and can provide better care for you and your family.
Here are some examples of how the Mass HIway network can help doctors provide better care:
- If you are in an accident or have a sudden illness and go to the emergency room, the hospital might not know your medical history. The emergency room doctor can use the Mass HIway to find out if you are allergic to any medicines or if you have other health problems.
- If you were discharged from the hospital and are going for a follow-up appointment, the hospital can use Mass HIway to send your doctor a note about your hospital stay. Then, you and your doctor could spend time talking about your follow-up care instead of paperwork.
- If you get tests done, the doctor can use the Mass HIway to send the results to other members of your healthcare team, like your specialist. This helps them coordinate your care. It can also save you time and money by reducing the need for repeat tests.
- If you have a chronic condition your health insurer case manager can use the Mass HIway to
communicate with your doctors to coordinate your care and help you stay healthy. - If you see a new doctor, he or she can use the Mass HIway to locate other organizations where you have received care. Your new doctor can request your health information so they can treat you better.
Important Things for You To Know
- Your medical record itself is not part of and will not become part of the Mass HIway. Your medical record is stored by Fenway Health, the same way it has always been stored.
- If you have an error in your medical record, please reach out to your provider or [email protected] to have it corrected.
- The Mass HIway cannot see any of your healthcare information sent via the network since all healthcare information sent is locked and encrypted (coded).
- The Mass HIway is not a database of health information.
- The Mass HIway is not an electronic health record system.
For More Information
- Talk with your Fenway provider to learn more about how we are using the Mass HIway.
- Email us your questions at [email protected] to learn more about how we are using the Mass HIway.
- Visit the state’s website at http://www.masshiway.net or call the state office at 855.624.4929.
